Unfortunately, much of what is going on revolves around assumptions regarding what the other person means and/or how he/she feels. When we are angry, upset, or vulnerable (or all the above) we can misread the intention behind a communication, and instead see everything that is being spoken to us through the filter of that negative emotion. Addressing HOW we listen to one another can make all the difference in the outcome of the conversation, and ultimately the relationship. Giving the other person the benefit of the doubt can dramatically impact a relationship in even the simplest of ways. There are also such things as "Realty-Checks". This tool assists each couple in "checking-in" with the other person, rather than making assumptions. Regardless the tool used, the focus is on creating "Structures for Success" where each person feels empowered to communicate in ways that assist the couple in moving forward in the relationship.